Responsible Gaming at JILI17
Betting is entertainment, and it only stays fun while it stays in control. JILI17 builds the tools to keep it that way, and this page shows you how to use every one of them.
The one rule that matters most
Only ever play with money you can afford to lose, and only if you are 21 or older. Gambling is recreation, not income and not a way out of financial trouble. If a session stops being fun, that is the signal to stop — not to double the stake.
Tools built into your account
PAGCOR-licensed play comes with real safeguards, available from your dashboard without asking support:
- Deposit limits — cap what you can add daily, weekly or monthly.
- Loss limits — set the most you are willing to lose in a period.
- Reality checks — timed reminders of how long you have been playing.
- Cooling-off — pause your account for a short break.
- Self-exclusion — lock your account for an extended period when you need to step away.
Warning signs to watch for
- Chasing losses with bigger bets to 'win it back'.
- Betting money meant for bills, rent or family.
- Hiding your play or lying about how much you stake.
- Feeling anxious or irritable when you cannot bet.
Where to get help
If gambling is causing harm to you or someone close, reach out — it is free and confidential. Call the National Center for Mental Health (NCMH) crisis line at 1553, available 24/7 across the Philippines. You can also self-exclude immediately from your account settings while you get support.
KYC verification protects you here too: because every account must be in the player's own name and passes a one-time identity check, self-exclusion and limits cannot be dodged by opening a second account under someone else's details.
Frequently Asked Questions
What is the minimum age to play?
21 years old, under Philippine law. Age is confirmed during KYC, and any account found to belong to a minor is closed.
How does self-exclusion work?
You choose a period and your account is locked for that time. You cannot deposit or bet until it ends, giving you a genuine, enforced break.
Can I limit my own deposits?
Yes. Set daily, weekly or monthly deposit and loss limits in your account dashboard at any time. Lowered limits apply immediately.
Where can I get free help for gambling harm?
Call the NCMH crisis line at 1553 — free and confidential, 24/7 nationwide. Use self-exclusion in your account settings at the same time.